A chatbot is not just another AI program that can be taught to exchange instant messages with people. It actually has a huge potential that will bring your business to a higher level, attract more visitors to your e-commerce website, and convert them into customers quickly and painlessly. According to the Business Insider survey, about 80% of businesses will be extensively using chatbots by 2020.
Have you ever thought about how to start your own business? Probably the word “startup” came into your mind. However, people often confuse the concepts of startup and profitable business, so this article will shed some light on key differences between a startup and a traditional business approach.